Orders will be processed once full payment is received. So if there is a money order or E-Check we will not process the order until we receive the payment. Since this is a part time job on the side for us, the orders may take a day or 2 depending on what is going on. Don't worry we will take care of it as soon as possible. The parts are shipped from various distributors, manufacturers or from us depending on the product. So some may take a few days to go out and can affect availability. We will let you know if anything is out of stock and there is a delay.
Every item is shipped with standard shipping services. Since different distributors are used, different shipping methods are used. We may use USPS, FEDEX, DHL or UPS. In some cases we can not control this. We will get you a tracking number if it is available. We do not offer faster delivery because not everything is in stock or can go out right away. You can see if we can get a part by a certain date but it may not always be possible. Extra charges will apply. Some larger items may have to be shipped via Greyhound Package Express or Freight Carrier.
All Sales are considered final upon shipment from either the supplier or SHO Source. To cancel an unshipped order, please email us immediately. Some orders on specialty items are not cancelable under any circumstances (see product pages for details).
All Sales are considered final upon shipment from either the supplier or SHO Source (i.e. we do not accept returns of non-defective items). For a warranty return, please contact us before returning the item so we can give you a Customer Warranty Return Number and location to return to. DO NOT RETURN SHIP ANY ITEMS WITHOUT Authorization and a C.R.N.Canada -
Canadian Customers are responsible for any GST, PST, Customs or Customs brokerage charges. Because some of our distributors collect and pay the taxes before shipping, we collect a 15.7% tax on all Canadian orders. If our distributors or SHO Source do not pay the taxes in advance, the unused tax collected will be refunded..
Please inquire for special shipping arrangments.